Homeowner resources
Our mission is to educate and inform you — so the answers below are the ones we give customers on the phone, in written form.
A plain-language tour of the treatment stages inside your aerobic tank.
Read the full guideComparing aerobic system configurations and disposal options.
Read the full guideHabits that extend your system's lifespan and avoid emergency repairs.
Read the full guideHow chlorinators work, safe products to use, and refill cadence.
Read the full guideCommon issues, warning signs, and when to call a professional.
Read the full guideWhat contracts cost and what's included at each tier.
Read the full guideWhat makes Advanced Aerobic Systems a different kind of septic partner.
Read the full guideAnswers to the questions homeowners ask us most often.
Read the full guideAn aerobic septic system is a wastewater treatment plant scaled down for a single property. Unlike a conventional anaerobic system, it introduces oxygen into the treatment tank, which speeds up the breakdown of solids and produces cleaner effluent that can be dispersed on the surface via spray heads or below-ground drip lines.
Every aerobic system has four working parts: the treatment tank (where the aeration and separation happen), the pump tank (which pushes treated effluent out), the control panel (the brain that runs the aerator, pump and alarms), and the disposal area (spray field or sub-surface). When one part is neglected, all the others feel it.
Regular inspections catch worn parts before they fail catastrophically. A $150 aerator diaphragm caught on inspection is much cheaper than an emergency rebuild.
Low chlorine means untreated effluent leaving your system — not something you want on your lawn or in your neighbor's yard.
Solids build up over years. Ignoring them shortens the life of every component downstream.
New customers create an Auto-Tracts account online and choose a plan starting at $22/month with secure payment options — no paper application, no faxing.
Log in to change your plan tier, update service preferences, or adjust your contract term. Changes take effect at your next renewal cycle.
Cancel through your account dashboard. We recommend keeping some form of active maintenance coverage since most jurisdictions require it for permitted aerobic systems.
Password issues, blocked login, forgotten email? Reach out and we'll get you back into your account — often within the same business day.
Aerobic systems disinfect treated effluent before it leaves the property, and there are two common approaches: tablet chlorinators that dissolve slowly as effluent passes through, and liquid chlorinators that meter a solution into the flow.
Either way, the key is consistency: running low on chlorine means untreated water going to disposal. On maintenance visits we check the chlorinator, top up as needed, and flag anything unusual. Ask us if you'd like us to bring refills to your next service visit.
Full chlorinators guideFirst: don't panic — an alarm means the system is doing its job by telling you something needs attention. Most alarms fall into one of three categories: a high water level in the pump tank (usually a pump or float issue), a loss of aeration (aerator or air line problem), or a general electrical fault.
You can usually silence the audible alarm at the control panel — but silence isn't a fix. The alarm light itself should stay on until the underlying problem is resolved. Call us; we offer free estimates on alarm diagnostics.
Common aerobic problemsEvery system we install ships with a homeowner's manual that documents its specs, disposal type, control panel functions and maintenance intervals. Manuals get lost — file cabinets get cleaned out, homes change hands, glove compartments swallow paper.
Give us a call with your address and, if we have your install on file, we'll get you a replacement copy. If we don't, we can still help — the make/model of your control panel and tank will get us most of the way there.
Request a manual copyStart with a phone call. Every property is different, and the right answer depends on your lot size, soil, household count and local jurisdiction. We'll come out, look at the site, and walk you through options in plain language before any paperwork gets filed.
From there, we handle applications and permits, coordinate excavation and install, stand up to the final inspection with you, and hand off a working system with the maintenance already scheduled.
